Privacy Policy — Dumpster Rentals Conway, AR
How we collect, use, and protect your personal information when you contact us or use our dumpster rental services in Conway and Faulkner County, Arkansas.
Last updated: January 1, 2026 | Effective date: January 1, 2026
Plain-language summary: We’re a small, locally owned dumpster rental company based in Conway, AR. When you call or email us to rent a dumpster, we collect only the information we need to deliver your container and communicate with you — your name, phone number, delivery address, and email. We don’t sell your data. We don’t send spam. We use Google Analytics to understand how visitors use our website. That’s the full story.
1. Who We Are
Dumpster Rentals Conway is a locally owned roll-off dumpster rental company based in Conway, Arkansas. We have been serving homeowners, contractors, and businesses across Faulkner County since 2021 — including Conway (ZIP codes 72032, 72034, 72035), Greenbrier (72058), Vilonia (72173), Mayflower (72106), and Maumelle (72113).
Our physical business address is 608 Highway 285 N7, Conway, AR 72032. You can reach us at (501) 764-2100 or contact@dumpsterrentalsconway.com.
This Privacy Policy explains how we handle personal information collected through our website at dumpsterrentalsconway.com, through phone calls, text messages, and emails.
2. What Information We Collect
We collect information in two ways: information you provide directly to us, and information collected automatically when you use our website.
Information you give us directly
When you call, text, or email us to rent a dumpster, we collect:
- Full name — so we know who the rental belongs to
- Phone number — to confirm delivery time, text when we’re en route, and contact you about your rental
- Delivery address — the Conway, Greenbrier, Vilonia, Mayflower, or Maumelle location where we place the dumpster
- Email address — if you contact us by email or request email confirmation
- Project details — what type of project you’re doing (renovation, cleanout, construction, roofing) so we can recommend the right dumpster size
- Payment information — collected through our payment processor. We do not store your full card number on our systems.
Information collected automatically
When you visit dumpsterrentalsconway.com, our website and third-party tools automatically collect:
- IP address — approximate location (city/region level, not your street address)
- Browser and device type — Chrome, Firefox, Safari; desktop or mobile
- Pages visited and time spent — which pages you viewed, how long you stayed
- Referring website — what site or search engine sent you here
- Cookie identifiers — anonymous identifiers set by Google Analytics (see Section 5)
3. How We Use Your Information
We use the information we collect to:
- Deliver your dumpster to the correct Conway, Greenbrier, Vilonia, Mayflower, or Maumelle address
- Text you when our truck is on the way and when the container has been placed
- Confirm your rental details, rental period, and any additional charges
- Process payment for your rental
- Answer your questions and resolve any service issues
- Understand how visitors use our website so we can improve it (via Google Analytics)
- Comply with applicable Arkansas state law and federal regulations
We do not use your information for marketing purposes without your explicit consent. We do not send unsolicited emails or text messages.
4. Who We Share Your Information With
We do not sell, rent, or trade your personal information to anyone. We share limited information only with the following:
- Our delivery crew — your delivery address and name so the truck arrives at the right location
- Payment processor — your payment details are handled by our third-party payment processor. We do not store full card numbers.
- Google Analytics — anonymous website usage data (see Section 5)
- Law enforcement — if required by valid legal process, court order, or Arkansas state law
5. Google Analytics and Cookies
Our website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies — small text files stored on your browser — to collect anonymous information about how visitors use our site. No personally identifiable information (your name, phone number, or address) is sent to Google Analytics.
The data Google Analytics collects includes: pages visited, time on site, approximate geographic location (Conway, AR or Faulkner County level — not your street address), browser type, and device type. We use this information to understand which pages are most helpful to Conway-area residents and to improve our content.
To opt out of Google Analytics tracking:
- Install the Google Analytics Opt-Out Browser Add-On
- Use your browser’s private/incognito mode
- Disable cookies in your browser settings
For more information about how Google uses data, see Google’s Privacy Policy. For our full Cookie Policy, see Cookie Policy.
6. How We Protect Your Information
We take reasonable steps to protect your personal information:
- Our website uses HTTPS encryption (the padlock in your browser bar)
- We limit access to customer information to employees who need it to deliver your rental
- We use a reputable third-party payment processor and do not store full credit card numbers
- Customer records are kept on secured systems and deleted when no longer needed
No method of data transmission or storage is 100% secure. While we do everything reasonable to protect your information, we cannot guarantee absolute security.
7. Data Retention
We keep customer records for 3 years after your last rental. This allows us to assist with repeat rentals, resolve any billing questions, and comply with Arkansas state business record-keeping requirements. After 3 years, we delete personal information from our active records.
Google Analytics data is retained for 14 months by default, after which it is automatically deleted from Google’s systems.
8. Your Rights
You have the right to:
- Ask what data we hold on you — we’ll provide a copy of any personal information we hold
- Request correction — if any information is inaccurate, we’ll update it
- Request deletion — we’ll delete your information unless we’re legally required to keep it (e.g. for tax records)
- Opt out of analytics — you can opt out of Google Analytics at any time (see Section 5)
To exercise any of these rights, contact us at contact@dumpsterrentalsconway.com or call (501) 764-2100. We will respond within 30 days.
9. Children’s Privacy
Our dumpster rental services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe we have accidentally collected information from a minor, please contact us immediately at contact@dumpsterrentalsconway.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Material changes will be noted on our website. Continued use of our services after any changes constitutes acceptance of the updated policy.
11. Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us:
Dumpster Rentals Conway
608 Highway 285 N7
Conway, AR 72032
Phone: (501) 764-2100
Email: contact@dumpsterrentalsconway.com
Hours: Monday–Sunday, 7 AM–7 PM